When I want to make a circle or square, it just goes crazy, making huge circle when I just drag a bit. Thanks for leaving a comment! Ive never heard of anyone else having this problem. But, your Cameo can, most certainly cut around the outline of an image! Hi, and thank you for your comment about the Cricut blades. A heap of card stock laterI tried the double cut feature. Any suggestions? Select My Account at the top neared the right side. Navigate to where you have saved the CAMEO3EXT_V120.bin file on your computer and select it It may not be set to cut the insides of the quote. wow i just realised that u posted the same problem. how can i proceed if this isnt even an option? Let me know how it goes, Dawn! Almost like it is not reading it properly. Im just sick and saddened. Have had the cameo2 for a couple weeks. I tried all their trouble shooting advice 20 times already and completely uninstalled and reinstalled the program and its STILL saying the same loading icons thing going up to millions, too! Hey, I saw your solution on the frequently asked page on Silhouettes website. I was truly amazed at the intricacy of the cuts. However, BEFORE we jump to the conclusion that you have a hardware problem, you should re-install Silhouette Studio. You can download the software free from the Silhouette America website, directly from your Silhouette Studio software. If its not, you should give the Silhouette America support folks a call. I used a different one and am still having the same thing happen. I was able to cut a few things no problem. Have you tried another blade? Click the gear next to "Identity Protection" and then click on the "Application Protection" tab. But dont despair, theyll probably send you one from the new shipment and youll ready to rock and roll. In fact, they should feel bad for treating you disrespectfully. Thanks for your reply. I was stunned. As a note, however, you can use smaller pieces of paper on the 12-inch cutting mat without adjusting the rollers. I have just updated my Cameo so the settings that were almost working before, have all changed. After using the cameo for several month an more than 1000 cuts, two days ago the pont zero for the cutting moved about one inch up and a little bit to the left. 3. Received the Cameo 3 for Christmas. make sure you group the image together before you weld it. Thank you! Then into the machine it goes. I finally upgraded a new PC a month ago and had nothing but problems with my Cameo registering! Deisigns that are not touching or over lapping on the software are overlapping when they cut causing me to have to recut most things. ctrl+shift + RMB for pan/move. They are pretty quick, so you should be up-and-running in no time!! 7. Very frustrating as it ruins the whole paper -and its cute paper i only had one piece of !!! Whenever we download a design from the store and transfer to the grid, it shows a double image. I dont have this problem with the print and cut feature, it reads the registration marks and adjusts the mat to begin cutting in the correct place. Just create a line between the one you want and the others. It was happening to my brand new one and one of the clips on the box was broken and wasnt getting the pressure to cut card but it was cutting vinyl. Gloria I am a first time cameo user. Only problem is I put one of the rollers over the black rings (moved ring to the side since I assumed it was a placeholder for one of the settings) in the middle and now its stuck. Theres usually a better option. When the cursor looks like a pencil with a black tip, the color picker tool is enabled. And the blades! So who knows. I have no idea what I am doing wrong or if its the machine. They mailed a blade to me and I explained that I had already replaced with 2 brand new blades (I had bought extras when I got it). This leads me to believe I got an old unit, from when they first manufactured the Cameos. I am still having the same issue but only on my laptop. Every time I try to cut, the Cameo cuts a few of the images, or sometimes a few parts of the images, all seemingly randomly placed. Its not that the lines go throught the mat, but are visible and definitely palpable, so Im just wondering how may cuts you can do with a mat (I already learned you should regularly switch the mat for a more evenly abrasion). One more thing! I only started having this problem with 10.3 so I am assuming it is a version error. Thank you in advance! Learn more Vinyl is on the matte, matte is in the machine, ready to go. I purchased the Cricut Deep Cut Blade almssbey for my Cricut Expressions machine because I knew I would be cutting thicker materials like chip board and thin foam. Hope this helps someone! Congratulations on becoming a Cameo-owner! I am having the same issue, my machine isnt cutting anything 2 inches around the whole mat! If none of my suggestions help, let me know and well try, again. Did this and its still showing the crazy graphics. When using the FN, you will also be pressing one of the keys at the top of the keyboard labeled F1, F2, F3, etc. At any point your desired effect is achieved you may set the properties of the newly created image into place by clicking Apply. Thanks, can you send me the zip file please Please let me know if this helps. Hi, HELP please. It will stick to the mat since you cut the hole into the sheet of paper. I wish I could help, but Im really at a loss. I hope to hear good news from you, soon!! I was cutting a project, walked away for a moment and when I returned, I noticed my computer had restarted to install some updates. I have started having aall these issues after the updates. First, please accept my apology for the late response. After many emails to silhouette support and trying all their suggestions, a support person called me and walked me through installing the oldest version. 3. but no lower. Try putting on a rubber glovethis will give you a solid grip and you should be able to get the stubborn roller back to where it belongs. The initial post wasnt what I was looking for, but all of the comments after were! The most recent is the project not cutting as it is layed out on the computer screen. Finally was able to talk with someone on the phone. The external mouse will typically have 2 buttons 1 left and 1 right. Unfortunatley, I dont know of any way to load and/or unload materials on the Cameo, other than by using the touch buttons. Sent an email to support (not even expecting a response from the other comments Ive read on various blogs). I have to shut down my computer in order to exit the program. Its the first trouble-shooting step and often all you need to get back on track. I dont know what happens to my driver that I have to do this periodically, but its the best option, if only I can remember how to do it in the future. Copyright Silhouette School 2016. hi, cheers. Also, you will need to change a setting to allow you to cut to the edge. I was using the SILHOUETTE BRAND, and also VINYL FROM HOBBY LOBBY I recently purchased ORACLE vinyl and it is awesome.. Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. Gloria 2) Is your Cameo doing this on everything you try to cut? Thanks for this been ages try to fix. It feels to me like there is very little contact with the roller near where the blade rests, while the other roller has a very tight grip on the far right side. I tried unplugging and re plugging and plugged it into a different outlet that I know is working. Adjusting the blade settings in all die-cutting machines can often be trial-and-error. I sold it as spares and messaged the guy who bought it and asked out of curiosity if he fixed it. Was there ever a solution to this problem? Thank you for your email, Our phone lines are closed due to maintenance. and nothing works. So if you could help me by treating these comments like a forum where readers help readers. I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusable. Is there some setting that controls that annoyance? Im getting the same problem. Not sure what is causing it or how to fix it. 1. I would not mind so much if I was cutting a large image as it would easy to remove without causing any damage, but these are fine lines and can break easy (done it twice so far). This is an important step because sometimes memory gets garbled and needs to be reset. Similarly if I try to move an object using the mouse, it only moves by 1/4 but via the Move Feature, it moves even the tiniest amount. Good luck!! Ive had my silhouette cameo already for 2 years. From what I can tell Ive got a Cameo v 1.20. Chapter One: When a door closes, a window opens. This tutorial shows users an overview of Tracing in Silhouette Studio 4.0. Press [Cmd]+[Shift]+G No amount of Its assorted butterflies filigree set if you wanna look it up. Live and learn!! Webmouse to zoom in or out manually to any selected scale. Press [Cmd]+[Shift]+G It was working fine 2 days ago and next morning I tried to open it up and continually loading icons. Hi there! I did try turning off and on again for both machine and software but still the same. 2 over here with Mrs. Cameo & myself, and our relationship seems to lighten up rapidly Please help!!!!!!!!!!!!!!! It will highlight all of the photo, it will make a cut line on the box that you use to highlight and move the item. I had the very same experiencemany times! Also, many of my readers have said that neither the DVD that comes with the machine nor the on-line manual, is of much help. Now for some reason, the machine is reading that my image is wayyy off the page and is actually cutting the image out of the edges of my mat rather than the paper! Hey has anyone replied back because I am having the same issue. Had the same issue and it was MAKING ME CRAZY! Help!???? Hi Sarah, Anyone have a solution? There seems to be a lot of trial and error with every die-cutting machine. My Portrait stopped half way of the cutting. I wish I could tell you more, but I hope this helps. In answer to your question about your Library of designs: no, you will not lose anything. I have realigned, I have cleaned off the blade, I have used a new mat. If you are brand new to using a computer, you may not understand how your mouse works. Thankfully, there are solutions. I have files I know are perfect, I print them out send to cameo (have had less than week) and the top cuts fine the bottom is way off??? http://www.gsauve.com/homeatlast, ***Dear Reader: I love receiving postcards from my readers! Let me know how it goes!! Well, this is my second machine, I have a Sizzix big shot already. I ensure that my designs are well away from the edge, and completely within the red square area in the preview page. This is probably really simple, but I cant figure it out. 2) When you get to the last letter, is the contact paper being moved in and out of the machine as it was with the previous letters? (Sometimes the computers memory needs to be cleared, and shutting down will reset the memory content). I just got my silhouette and I have no idea what I am doing, but I cannot import anything. Previously I could adjust the size using the mouse by the tiniest fraction of an inch but now I am restricted to 1/4 inch. I wonder if someone could help me please im trying to make some xmas tags and the work I have up on screen will not move I click on it an nothing I cant do any work on screen any ideas please Help anyone? Just got the new silhouette and it freezes up and will not close. Ive tried calling Silhouette Studio (no answer) and put a post on their Facebook page (again, no answer). They should be able to get you up-and-running in no time. 1) Is your mouse acting strange in any other applications, such as Word, e-mail, etc? i just started making car decals to sell and now all of a sudden my silhouette will be cutting fine but miss parts of the image! Also, when you refer to the white part, do you mean the white plastic casing around the blade? Thank you for posting this information! If you hold down control and click a design, it will copy it right on top of what you already have. In the kit there is a little spatula which you slide under delicate cut-outs for easy removalwithout tearing! This sounds logical to me. Hope that helps. I downloaded an update. I have had the same problem. 17. Next, try making your cut again. CAMEO3EXT_V120.bin (firmware update file) I got the new blade, installed it and called Silhouette to walk me through tests. Wrap it under the roller prongs around the groove a few times.. then twist the roller and it should move over the floss and got unstuck.. If I understand correctly, you want to move the right roller to the left. I havent used my cricuts since I got the silhouette but thinking time to throw machine out and go for new cricut. I am wondering which cardstock you recommend as what I have been buying is expensive but still does not cut clean and is so frustrating. Joining table with thousands of transactions to one point (location) in ArcMap? I admit I am learning the ropes, with a lot to learn. Hello! weird. Let me know what happens and I will pass it on to my readers. Your best bet is to call Silhouette America and ask them to send you a new power cord. Thanks. In an emergency, just hit the OFF button and then turn it back on (Ive had to do this a few times). I just wanted to be sure!! I really hope You have a solution (and if the solution is that I have to aquire the newer machine then a very good reason for doing so which I can pass on to my GF LOL), Thanks in advance and happy crafting to you, Tonie. Im so frustrated. 4. Restart the Computer cant move or group or anything with out doing the same thing! Also, if I have any success with a cut, I remove it once complete, carefully clear it from the mat and pop a new piece of card on the mat & back in to the machine and set it to repeat the same cuts (on the same type of card again) & even though the first piece came out fine the second piece will be a mess, when I have changed nothing. Get well fast and have fun with your Cameo!! I hope all goes well. Pleeeeaaasssseeee help guys I wanna play with my new toy Many thanks Sam. You will need to hold down power button until a light blue screen is shown. Any advice? It is an A4 sheet, so I selected A4 sheet, put the vinyl onto the cutting mat making sure the shiney side was on the mat, and it was in the top left corner nearest the feeder selected blade 2 on the blade and speed 8, thickness 9 blade 2 on the settings but it didnt seem to cut very deep. Be sure that the rollers are directly over each edge of your cutting mat (thats the default setting). Tech-T Productions http://www.technical-t.com Viewing 1 - 2 of 2 posts Log in to reply. It was because the blue tab to clamp the blade assembly into the machine had come off. Ok, so Ive had my cameo for a little bit now and I do love it, however, there have been several, Im going to throw it out the window moments! This will tell the machine that this is a hole and needs to be cut out. Second, are you making sure that setting your blade at the same number, both in the software (on the screen) and physically, in the machine? Good luck and have fun with your new Cameoas soon as you get it!! I bought a Cameo right before Christmas and finally got to use it or at least Ive been trying. Cameo is still not being detected 95% of the time! I tried re positioning the image in the software. I have been going back and forth with them on emails regarding the graphics, and they told me its a microsoft issue. I assure you, Im not! If your 4th blade still doesnt deliver clean cuts (or doesnt cut at all), then either you need to change your settings, or you have a defective machine. I hope it all works out for you. I hope this works!!! Now it keeps telling me to plug it in. I also do continual research and post whatever I can find that will help Cameo users. During this time I have divorced it, a lot!! (I PLAYED AROUND WITH THESE SETTINGS AND FIND OUT 0.005-0.005 OR 0.009-0.009 WORKS GREAT), I CAN FINALLY SAY IM LOVING MY CAMEO LOL. I spoke with them on several occasions and they sent me a new mat and a new blade. Everybody likes to be the most shocking star. Just a side note there. I hope its nothing seriousmaybe just some little thing you have overlooked. i initially bought it so i could make rhinestone names on shirts but now, I cant even get it to cut through vinyl, let alone something else. By the way, you made an excellent decision to stick with your current version of Silhouette Studio. Sincerely, Hi Gloria! Hopefully, it will help some of you who may also be experiencing problems with your Cameos. Or it could just be me? SInce it cuts in seeming random patterns (unlike a printer that will print the top to the bottom of the page) it looks like only part of my design was cut. Super frustrated and panicking! 1. I hope you get it all straightened out, quickly. If you are using a good quality card stock, with the recommended settings, you should be getting great results. You may want to try the latter first. We would BOTH like the answer to this question. I feel your frustration! Please someone HELP ME! I too can not cut along the outer square of the matt and I cant find a solution online. It must be so frustrating to have one cut work and then when you try to do it on another sheet of cardstock, it wont. Hi, Shazlyn, I am so aggravated. We need to determine whether you have a bad image or if the Silhouette is causing the problem. I tried cutting my first phrase with the silhouette vinyl and for some reason some of the letters came up while it was cutting and also it cut the b in Believe all the way through so there was no way for you to pull the vinyl apart. Thanks for sharing the link and giving us crafters something to think about. Step 2 - Use the Knife Even though Im new to your site, ve already to managed to fall in love with the advice and inspiration found on your blog! SAME THING HAPPENED TO ME. . There are numerous tips and traps for you to stay aware of all the most recent patterns. If your still having a problem, there are three troubleshooting tips. When the cursor looks like a knife, that means the knife tool is currently enabled. Even managed to charme some really intricate figures out of the lady already, hooray! Reading forums, etc. Sending an automatically generated error report will help Silhouette resolve the problem. So of course i sent it and then it says it failed to send over and over again. I replaced the mat too, just for good measure. Do u have any suggestion that I should follow? The blade doesnt even touch the vinyl when it is acting as if it is cutting. Now comes the important partclick on TRACE OUTER EDGEand thats it!! Thanks, if there is a red box around your project you have to enlarge the box so your project fits in the box check out you tube lots of videos. Lets see if we can get to the bottom of your problem. I always address my envelopes on my printer. AND THEN: They have a live chat feature. My setting is speed 5 thickness 9 and on blade setting 2 on silhouette vinyl! Select the Applications option Is this normal for the mat to be cut so deep from a simple cut? I am not from the US I Bought the silhouette from amazon. It only turns on. Print and cut will work for one cut, but when I try to do duplicate cuts, the cut software will not highlight just the outside. And this is the first time in having an issue with it. Just for your info, the first blades that were produced and shipped with the Cameo were made in Taiwan and were all defective. Customer support is sending a new cord. 3. I just cant figure this out. It was scary!!! That way I can open newer design versions and save them in Legacy. Good luck and have a wonderful weekend. I then reopened my document and the hand icon was still there as my permanent cursor! Then it would repeat this cut when i tried it again. Slide the letters you do not want off the mat. You can also move a slider bar on the left side of the word to push the text above or below the line of the shape. I tried the new one and it was riddled with problems! Are you inserting the cutting mat so that the black arrow is facing into the Cameo? Its because of those bands that it gets stuck and i cant find any tutorials on how to fix this. Connect and share knowledge within a single location that is structured and easy to search. I know it should be next to modify and by tracebut I cant find it! If its not, your next step is to call Silhouette America support and explain your problem. Thanks for any help you can give. By next week, I hope to be back in my craft roomsighI cant wait!! Thanks. There are some really good vinyl cutting tutorials on YouTube that you might want to check out, too. I have tried to do that but it seems like the Cameo is not cutting all the way thru, all the letters are cut but they are still attached a little to the extra vinyl.. so when I have a word I have to peel the letters off one by one with my hand and re place them back in to place on the the paper.. Hope this helps. My Cameo is cutting too high on the mat by about 6 inches. Nothing happened though. Thank you in anticipation of a reply. This allows you to erase a portion of your design. All I know is that if I double click on an image in my library, itll show up on a page. Mine tends to happen when its a large project or a very important one! Let me know how it goes!! You may not understand how your mouse acting strange in any other applications, such as Word, e-mail etc... Looking for, but Im really at a loss the left so from... 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You up-and-running in no time ( firmware update file ) i got the one. Treating you disrespectfully this normal for the late response know is working on emails regarding the graphics and. Cameo so the settings that were almost working before, have all changed none of my suggestions help let. Tried re positioning the image in the kit there is a hole and needs to be a of... Any other applications, such as Word, e-mail, etc, can you send me the zip please! Knife, that means the knife tool is currently enabled play with my Cameo!! Jump to the edge, and they told me its a microsoft issue repeat this cut i. The software free from the new blade to 1/4 inch phone lines are closed due to maintenance ensure my.