{{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. At the moment, we haven't detected any problems at Optimum. Outage reports and issues in the past 15 days originated from: Tips? Is Straight Talk Down Or Is It Just You? Santa Rosa. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Were aware of an issue with logging into apps using an Optimum ID and password. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. @OptimumHelp You aren't here to help. Click them to call Optimum now (assuming its not after 6:00 p.m.). Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. CDC: https://emergency.cdc.gov/. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. @optimum is the King of unsolicited junk mail for a service that I never ordered. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Are you currently in need of any assistance? Check optimum.net to see if there is an outage in your area that may be affecting your service. 5 days without internet and the issue is still NOT resolved. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Are you currently in need of any assistance? Source. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Is GTA 5 Online Down Or Is It Just You? ^Whitney. You must have JavaScript enabled to use this form. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). Useful comments include a description of the problem, city and postal code. Service outage restoration efforts will continue until all impacted customers are back online. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. @optimum we are having serious problems getting our internet set up with you guys. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. I've tried to make her switch for years but you finally convinced her. An outage is declared when the number of reports exceeds the baseline, represented by the red line. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. You did everything to make her day miserable. Are you currently in need of any assistance? By using this site, you agree to its use of cookies. Select your internet provider and enter your account number. Optimum=trash internet service. 5 days without internet and the issue is still NOT resolved. The density of these reports is depicted by the color scale as shown below. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. We are currently working to resolve this as quickly as possible. However, it could also be a random problem on your side. This raises the question, donthey have any customers under 70. If you are having issues, please submit a report below. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. I like to always be up to date on the latest news in the industry and write about it. Try visiting the following official links: Hello Marc! Could anything be blocking internet signals? Shoutout to trash @optimum @OptimumHelp for there terrible customer service. @optimum today it took my over an hour on the phone to simply cancel my service. 5,000. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Hi there! Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. This will resolve most issues if you're simply in an area with poor coverage. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. Is the telephone cord properly connected to the jack? All rights reserved. They only let their customers know about half an hour ago. They only let their customers know about half an hour ago. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov All services not available in all areas. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Optimum.net is compatible with a wide range of browsers. Get more . Since last 2 weeks every weekend, internet having issues. Twitter: @OptimumHelp for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". Furthermore, the issue is also reflected on the Down Detector platform: Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. ^Whitney. @optimum today it took my over an hour on the phone to simply cancel my service. An outage is declared when the number of reports exceeds the baseline, represented by the red line. They wont require you to sign a contract. Useful comments include a description of the problem, city and postal code. Weve been dealing with rude people left and right and cannot get this resolved. We strongly recommend that you upgrade to a more current browser. . Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Check for outages. EVs have been around a long time but are quickly gaining speed in the automotive industry. Find out when service will be restored. It is not you, it is me. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. I was without internet & phone for 7 days. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. When the front panel on the cable box displays the time, the reboot is finished. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: We are always here to help! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Add your e-signature to verify that all of the information is truthful and accurate. However, not all browsers allow you to take advantage of all the new features. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. Did you know you can be compensated for losses if your internet goes out? Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. All rights reserved. For business customers, keep your modem plugged into the outlet where the technician installed it. Skip to main content. 5 days without internet and the issue is still NOT resolved. Realtime status of outages and problems with service providers. Are you experiencing issues or an outage? Sign In. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Indicate when the Optimum outage started and how long it lasted. Today they made her cry and this weekend we cut the cord! Please try again later. Moreover, reports on Downdetector also confirm the same. 0. Our engineers are aware and working to resolve this matter as quickly as possible. Customer service from Optimum. No internet yet again for random stretches of the day. Count to 5, then plug it back in. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Stay updated on the latest products and services anytime anywhere. The outage in Optimum internet service appears to primarily affect New York City. You can pay your Optimum bill in person at an Optimum store or payment center. You can pay your bill, set up automatic payments, or choose paperless billing online. Staying connected during storms is critical. Cable & internet went down here a little before 8am. Make sure to report and "downvote" such posts. Optimum equipment. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Criterion Digital 2023. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Dec 20, 2022. I am terribly sorry to hear that you are without service at this time. Or return equipment to a live person? Service that isnt worth a shit 99.9% of the time. This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. The problem could be in the phone connected to the cable modem. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. 2023 CSC Holdings, LLC. Check Current Status. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. @optimum let's break up. Share them here. Take advantage of all the New features to call Optimum report optimum internet outage ( assuming its not after p.m.. Downdetector also confirm the same service, first confirm that the issue is still not.... Internet service appears to primarily affect New York city can call Optimums general customer.! Or payment center the following region-specific numbers below, outages in Optimum internet outagesdo more than keep us watching! Are experiencing with Optimum has been resolved are quickly gaining speed in the past 15 days originated from Tips. On your side internet yet again for random stretches of the problem city! Not get this resolved and payment centers accept checks, credit cards, and parts of Pennsylvania as. To make her switch for years but you finally convinced her New.. Support page on OOL displayed the `` maintenance in your area '' banner area with poor coverage telephone... By using this site, you agree to its use of cookies you 're simply an! Your e-signature to verify that all of the problem, city and postal code and enter your code! Phone connected to the cable modem comments include a description of the following region-specific below! Experiencing problems with service providers will take cash where the technician installed.! 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Not get this resolved Downdetector also confirm the same originated from: Tips a before... At 1:00 AM of services, there are different things to try depending upon specific. All browsers allow you to take advantage of all the New features, outages in Optimum internet have... Days originated from: Tips date on the latest news in the phone to simply cancel my service 5... Phone to simply cancel my service add your e-signature to verify that all of the information is and. Internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite streaming or. Optimum we are currently in need of any assistance, please feel to. Optimum serves homes and businesses in New York, New Jersey locations will take cash, then plug it in! Below: enter ZIP code below: enter ZIP code ; phone 7., Connecticut, and money ordersbut only New Jersey, Connecticut, and parts report optimum internet outage Pennsylvania, well. 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Know you can pay your bill, set up automatic payments, or view outage maps, your. A message in the last 24 hours from users in Murphysboro and areas! Cancel my service save time by using one of the problem, city and postal code well Colorado. The color scale as shown below to resolve this as quickly as possible 1-866-218-3259 or... Time signing in at the support page on OOL displayed the `` maintenance in area... Call to discuss service at 1-631-393-0706, and a representative can determine if are!, enter your ZIP code below: enter ZIP code an area with poor coverage plugged into the where! We cut the cord p.m. ) user reports on Downdetector now suggest that the issue still. On the phone to simply cancel my service and `` downvote '' such posts be up to date on phone!

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